Below is a sneak peek of the ERC 2019 SCHEDULE

 
erc 2019 schedule outline.jpg
 

 2019’S TOPICS

During the last 10 years ERC has worked with you, the E-Reuse Industry, to develop our agenda. Once again, we’ve asked the community for suggestions for session topics, and you have answered! Below is the list of the publicly-suggested topics that you voted into the ERC 2019 Agenda!

  • Market fluctuation and its impact on the timing of ITAD services

  • Maximizing Profitability on eBay

  • Operational Excellence in Reuse

  • Providing an optimal customer-service experience, every time

  • Quality control in electronics repair & refurbishing operations

  • R2-104 – Implementing R2 Test and Repair Process Requirements

  • Risk management and transparency in mobile: Best Practices in diagnostics & IMEI Status

  • Strategies for finding customers in a competitive ITAD market

  • The Future of E-Waste - What happens when China & other countries no longer take our E-Waste?

  • Upselling & maximizing sales

  • What is happening at the Global Battery Alliance related to the reuse of Li ion EV battery packs?

  • What you need to know about downstream due diligence

  • Entrepreneurship: Working ON the business vs. IN the business

  • World’s largest second-hand device study

  • Multiple Pre-Conference Events

  • Amazon’s certified refurbished/renewed program details

  • Basel Convention and Repair Issues: How export restrictions may affect your business

  • Batteries and how to ensure you’re handling them properly

  • Continuity in the customer experience - Repair Shops

  • Developing a business plan for starting a device repair service/company

  • Ethics Panel

  • Flying Blind - Is your company on auto-pilot, or are you firmly in control?

  • Growth strategies in the device repair industry

  • HDD Repair

  • How Refurbishers can further assist in making the circular economy a reality

  • How to increase revenue by leveraging financing tools

  • How you can protect your company from internal theft

  • Improving customer communication related to device grading

  • Inspect What You Expect - Cutting cost without cutting staff

  • Managing expectations vs. communication - Pre-owned Electronics


As the schedule and speakers are finalized for 2019, we’ll update the agenda to reflect the new information.

Interested in speaking at ERC 2019? Contact Us with the topic from the list above and some info about yourself!