MONDAY, NOVEMBER 14TH, 2022
WORKSHOPS & TRAINING DETAILED SCHEDULE
Start your learning experience early with workshops, providing you with critical tools and takeaways you can bring back to your organization. These workshops foster an intimate setting for shared learning and networking with your peers before the conference sessions begin.
Immerse yourself in an important topic and expand your knowledge and skills by taking advantage of optional pre-conference workshops. This year, we are offering workshops on Monday, November 14, from 9:00a to 11:45a. Separate fee-based registration is required.
+ R2v3: Deep Dive of the Standard
In Person 
9:00am - 10:15am | Monday, November 14th
If you are considering R2 Certification, this session is a great opportunity to learn what is driving the growing demand for R2 in the marketplace; what the R2 certification process entails; an overview of R2 requirements with special emphasis on reuse and data requirements; associated costs; and the many free training resources available.
Speakers
| Patty McKenzie | Roger Greive |
|---|---|
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| Outreach Director | R2 Guru |
| SERI | SERI |
+ U.S. DOT Lithium-Ion Battery Transportation Training
In Person
9:00am - 10:15am | Monday, November 14th This presentation will cover the U.S. DOT’s Pipeline and Hazardous Materials Safety Administration’s perspective on lithium batteries, specifically as it relates to transportation and recycling. We’ll highlight lessons learned from recent incidents involving batteries and ongoing safety efforts by the Department. Additionally, this workshop will go over lithium battery transportation requirements, highlighting transportation for recycling and reuse.
Speakers
| Neal Suchak | Raul Gonzalez |
|---|---|
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| U.S. DOT | U.S. DOT |
+ WISE Certification Prep Class
In Person
9:00am - 10:15am | Monday, November 14th
Want to learn how to be recognized by the entire wireless industry? WISE Certification might be the right fit for you. WISE stands for Wireless Industry Service Excellence. This certification program was developed by the industry, for the industry. A collaborative effort across wireless carriers, device manufacturers, insurance companies, independent repair shops, and leaders in reverse logistics. WISE is focused on building consumer confidence while supporting the phone repair eco-system.
Join CTIA, the trade association for telecommunications industry and the producers of WISE Certification, for a more in-depth view of what the WISE Certification means, the components of the certification and the process. Topics include common smartphone features, anatomy of a smartphone, common repair tools, warranty overview, diagnosis and triage process and much more. After this prep course, you will be ready to take the online exam to be officially WISE certificated!
Speakers
| Jeremy Willis | Michelle James |
|---|---|
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| CTIA | CTIA |
+ LIVE: Introduction to Data Destruction Operations V2
In Person
10:30am - 11:45am | Monday, November 14th
The Introduction to Electronic Data Destruction Operations Course is the only independent, SERI approved Data Sanitization training. The course, taught by Tom Delich with Greeneye Partners, is designed to educate participants on the basics of data destruction processes in electronics recycling and reuse environments, and enable participants to identify the potential threats, vulnerabilities, inconsistencies and incompatibilities that can impact data destruction operations. In this live course, we will cover terms & definitions, common data destruction methods including physical destruction, degaussing and data wiping procedures and their associated strengths & weaknesses, quality control, reporting and employee training. Upon completion of the presentation, participants will have the option to take an exam and receive a training certificate valid for one year. This certificate demonstrates competency of the Learner and enables them the ability to conduct data sanitization audits for non-R2 downstream vendors.
Sign up for this session is required. Space is limited.
Speakers
| Tom Delich |
|---|
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| Greeneye Partners |
+ Samsung Independent Service Provider Update
In Person
10:30am - 11:45am | Monday, November 14th
Keeping consumers and businesses happy with their devices AFTER they bring it home is a key attribute to driving market share. Manufacturers are using innovation to drive such strategies. This summer, Samsung announced a new enhanced ISP Program to support independent repair store owners have greater access to Samsung parts & tools. Through their innovative program to protect your device from life’s mishaps, come hear about how Samsung developed the program, retailer insights and their customer success stories.
Speakers
| Jeremy Willis | Paul Walker |
|---|---|
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| CTIA | Samsung |
+ Considering e-Stewards Certification?
In Person
10:30am - 11:45am | Monday, November 14th
Considering e-Stewards Certification? Attend to learn why the biggest names in the business hold the principled and practical certification -- e-Stewards, and why more are making the choice every day. In this session learn about the e-Stewards Difference, what is myth and what is true, and how your company can benefit from the certification supported by every major environmental organization as well as by major Enterprise companies and Cities such as Seattle, San Jose, San Francisco, Washington DC, Samsung, LG, Sony, Bank of America, Staples, Mitsubishi etc.
Speakers
| Jim Puckett |
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| Basel Action Network |