During the last 10 years ERC has worked with you, the E-Reuse Industry, to develop our agenda. Once again, we’ve asked the community for suggestions for session topics, and you have answered! Below is the list of the publicly-suggested topics that you voted into the ERC 2019 Agenda!
Market fluctuation and its impact on the timing of ITAD services
Maximizing Profitability on eBay
Operational Excellence in Reuse
Providing an optimal customer-service experience, every time
Quality control in electronics repair & refurbishing operations
R2-104 – Implementing R2 Test and Repair Process Requirements
Risk management and transparency in mobile: Best Practices in diagnostics & IMEI Status
Strategies for finding customers in a competitive ITAD market
The Future of E-Waste - What happens when China & other countries no longer take our E-Waste?
Upselling & maximizing sales
What is happening at the Global Battery Alliance related to the reuse of Li ion EV battery packs?
What you need to know about downstream due diligence
Entrepreneurship: Working ON the business vs. IN the business
World’s largest second-hand device study
Amazon’s certified refurbished/renewed program details
Basel Convention and Repair Issues: How export restrictions may affect your business
Batteries and how to ensure you’re handling them properly
Continuity in the customer experience - Repair Shops
Developing a business plan for starting a device repair service/company
Flying Blind - Is your company on auto-pilot, or are you firmly in control?
Growth strategies in the device repair industry
How Refurbishers can further assist in making the circular economy a reality
How to increase revenue by leveraging financing tools
How you can protect your company from internal theft
Improving customer communication related to device grading
Inspect What You Expect - Cutting cost without cutting staff
Managing expectations vs. communication - Pre-owned Electronics
As the schedule and speakers are finalized for 2019, we’ll update the agenda to reflect the new information.
Interested in speaking at ERC 2019? Contact Us with the topic from the list above and some info about yourself!